FAQ

What will it cost to manage my property?
  • Our management fees are very competitive and can vary according to your individual circumstances. Call us today to discuss.
  • Property inspections (3 monthly unless otherwise stipulated) – $40+GST
  • Arranging required maintenance and paying accounts – no charge
  • Attending Tenancy Tribunal – no charge
  • Administration – no charge
  • Marketing costs (advertising for a new tenant)  $150+GST contribution from owner
But the other property management company I am looking at charge a lower management fee?

The Devil is often in the detail and this is where you need to check carefully. Look closely at what the other company is going to charge you with add-on fees. Whilst they may have a lesser management percentage, by the time you add in inspection costs (+GST), fees for arranging maintenance (often 10%), administration fees and Tenancy Tribunal fees, it ends up costing you more.

If you can show us another property management company that will manage your property for less we will happily match it!

Why not charge a flat fee for property management?

At first glance this may seem an attractive option but we don’t believe it provides the best incentive to us as property managers to get the best return for you, the owner of the investment property. As we collect a percentage fee for managing your property this provides us with the incentive to obtain the highest rent possible for your property. We believe a flat fee provides an incentive to keep effort to a minimum in managing your property.

Is there a discount for managing multiple properties?

Yes we do offer a discount for multiple properties. This may vary depending on the type of tenancies and properties involved. Contact us to discuss your situation.

Why is there a minimum period at the start of a management contract?

We are confident enough in the service we provide to not have an ongoing notice period in the event you wish to cancel the management contract, however there is a minimum contract period at the start of the contractual relationship. The purpose of this is to (a) ensure we are appropriately compensated for the extra effort involved in setting up a tenancy, (b) prevent landlords utilising our services simply to find them a new tenant before taking back the management themselves, (c) where a landlord has asked us to manage a property that has been experiencing management difficulties it can sometimes take a period of time and effort to bring things back under control. This gives us time to demonstrate to you that we can professionally manage your property.

Why should I pay a property manager to manage my rental property?

You could certainly manage your rental property yourself if you wish – many people do. But it is not a straightforward matter. The management of residential tenancies is governed by the Residential Tenancies Act 1986 and there are considerable penalties for Landlords who do not comply with the Act. Ask yourself the following questions:

  • Do I have a good knowledge of the Residential Tenancies Act 1986?
  • Do I have access to full credit check facilities?
  • Am I confident in attending Mediation and the Tenancy Tribunal if required?
  • Do I have the time to select tenants?
  • Do I have the time to carry out regular inspections as required by insurance companies to keep the insurance valid?
  • Do I have the correct plans and risk identification processes in place under Health and Safety legislation to be able to undertake maintenance myself (Owners are now legally liable for injury to themselves, tenants and contractors)?
Am I getting the best return on my rental property?

We would be happy to discuss this issue with you. As experienced property investors ourselves we have an eye for opportunities to improve the return on your investment. Whilst not every property can be improved there are often steps you can take to ensure you maximise your return.

When will I receive my rent payments?

Rent collected is paid to owners on the first of each month (Where the 1st of the month falls on a weekend or public holiday payments are made on the next business day). If you wish we can also make a mid-month payment to you on the 15th of the month (or first business day thereafter). A statement detailing income and disbursements is posted or emailed to you at the beginning of the month.

What is the meaning of life?

We don’t know but if we are managing your property you will have more time to ponder the answer!